We would love to hear from you! Simply use our contact form to send Storck a message, or have a look at our FAQ; the answers to some of the most frequently asked questions are listed here.


Do Toffifee products contain animal products?

The only ingredients coming from animals that are used to produce Toffifee are dairy products.

Is gelatin an ingredient in Toffifee products?

No. Toffifee products contain no gelatin.

I am allergic to peanuts/ almonds/ other nuts. Can I still enjoy Toffifee products?

There is a warning on the packaging stating that Toffifee may contain “almonds, peanuts, and other nuts”. This is a warning for people with a severe allergy to peanuts, tree nuts or other edible nuts which may be contained in Toffifee’s hazelnut core. While other edible nuts are not an ingredient in Toffifee, there may be other edible nuts in the product due to use by our suppliers.

Are Toffifee products gluten-free?

Toffifee products meet Health Canada standards for gluten-free foods (no more than 20 ppm of gluten per product), however, we have chosen not to label our products as "gluten-free" at this time.  If you have a gluten allergy, we recommend that you speak to your physician before consuming our product.

This information applies to the current recipes and may change in future; please refer to the list of ingredients on the product packaging.

Where does the name "Toffifee" come from?

The name is made up of "Toffi" from toffee and "Fee", the German word for "fairy". The fairy symbolises a bringer of luck. She fulfills your wish for a treat made from only the best ingredients and grants you a moment of joy.

Do Toffifee products contain alcohol?

We do not use alcohol as an ingredient for Toffifee. According to the current recipe, we can also safely state that the flavourings we use do not contain even minimal amounts of alcohol.


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Information on Product Complaints

Customer feedback is very important to us. In order to process your complaint, we ask that you keep the respective product in the original packaging. Upon receipt of your e-mail, we will contact you to explain the next steps.